§ 1 Right of withdrawal
You may withdraw from the contract entered into within 14 days and without giving reasons for so doing by stating such an intention to withdraw from the contract in text form (e.g. letter, fax, e-mail). In the event that goods have been supplied to you before the expiry of said deadline, you may withdraw from the contract by returning the product. The deadline shall commence upon receipt of the present terms of withdrawal in text form. It shall not, however, commence before receipt of the goods by the recipient (in the case of the repeated delivery of goods of the same nature not before the receipt of the first partial delivery) and shall further not commence before fulfilment of our duty to inform pursuant to Article 246 § 2 of the Introductory Act to the German Civil Code (EGBGB) in conjunction with § 1 Paragraphs 1 and 2 EGBGB and fulfilment of our duties pursuant to § 312g Paragraph 1 Clause 1 German Civil Code (BGB) in conjunction with Article 246 § 3 EGBGB. Timely dispatch of notice of withdrawal or of goods shall be deemed sufficient for compliance with the deadline for withdrawal. Notice of withdrawal shall be sent to:

Owner: Wieland Neumann,
Taubenheimer Weg 3,
02742 Neusalza-Spremberg
Fax: 035872/ 41777.

§ 2 Consequences of withdrawal
In the event of valid withdrawal, any performance received by either party shall be returned and any benefits gained (such as interest) shall be surrendered. You must grant us compensation to the extent that you are unable to return performance in whole or in part or in the event that you are only able to return such performance in impaired condition. In the case of the supply of goods, such a requirement to pay compensation shall not apply in circumstances where impairment of the product is merely due to inspection of the product in a way which would, for example, have been possible in a retail outlet. You may further avoid the duty to pay compensation for impairment to a product occasioned by putting such a product to ist intended use by not using the product as your property and by desisting from all actions which impair the value of the product. Products which can be dispatched in the form of a parcel shall be returned at our risk. You shall bear the costs of regular return if the product delivered is in accordance with what was ordered and if the value of the goods to be returned does not exceed £40 or – in the event that the price of the product is higher – if you have not yet provided payment or a contractually agreed partial payment at the time of withdrawal.  Returns shall otherwise be free of charge for you. Products which cannot be dispatched in the form of a parcel will be collected from you. Obligations for the reimbursement of payments must be fulfilled within 30 days. For your part, said deadline shall commence when your declaration of withdrawal or the product is dispatched. For our part, said deadline shall commence when the product is received.

§ 3 Particular notifications
There is no right of withdrawal in respect of the distance selling of goods which have been manufactured in accordance with customer specifications, goods which are clearly tailored to personal requirements, goods which are not suitable for return by dint of their nature, goods which may easily spoil or goods for which the use-by-date has expired.
End of Terms of Withdrawal

General information

1. Please avoid any damage to or contamination of goods. Wherever possible, please return goods to us in their original packaging and together with all accessories and packaging components. Use additional protective packaging if required. If you are no longer in possession of the original packaging, please use a suitable form of packaging which protects goods against damage during transport.

2. Please do not return goods to us carriage forward. We will be happy to reimburse you for postage costs in advance insofar as you are not liable for such costs.

3. Please note that Clauses 1 and 2 above are not a prerequisite for the effective exercising of right of withdrawal.



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